Metro PCS Customer Service – Learn All About the Metro PCS Customer Service.

MetroPCS (stylized as metroPCS) is in the United States that may be a part of T-Mobile US, Inc.. MetroPCS provides nationwide talk, text, and data according to the plan services using GSM, HSPA, HSPA and 4G LTE networks. MetroPCS previously operated the sixth largest mobile telecommunications network in the United States using code division multiple access (CDMA) technology. The legacy MetroPCS CDMA network was decommissioned on June 21, 2015. Its legacy 4G network using LTE will probably be integrated with T-Mobile US’ own 4G LTE network.

In October 2012, MetroPCS Communications reached a binding agreement to merge with T-Mobile USA, Inc., a deal that will “assist the competing provider become a little more competitive with all the other National Carriers”. The deal was a reverse merger for MetroPCS; pursuing the closure of your merger on May 1, 2013, the combined company, now called T-Mobile US, Inc., began trading about the New York City Stock Exchange as TMUS.

MetroPCS was established in 1994 as General Wireless, Inc., by Roger D. Linquist and Malcolm Lorang, both of whom were previously executives with wireless provider PageMart Wireless.

The launch of MetroPCS’s LTE network was met with mixed reviews. GigaOM’s Kevin Tofel noted that while the LTE network will depend on 4G technology, “the infrastructure MetroPCS is applying keeps speeds in all the different older 3G networks”. Tofel measured data speeds “far slower than T-Mobile’s HSPA network” but considered that users with only basic data requirements would find the no-contract deal “refreshing”. Referencing Tofel’s review, Laptop Magazine’s Corvida Raven determined that MetroPCS “probably isn’t while using best LTE technology.

Slate’s Farhad Manjoo panned the by suggesting that MetroPCS managed to roll out 4G coverage sooner and less expensive than its competitors by providing only the Samsung Craft, an attribute phone with sub-standard internet capabilities, as its launch device. Because of the expertise of the device (identified as being “designed not dexqpky12 to frustrate users but to get us to swear off ever using any phone again”), the network, and MetroPCS’s decision to block video streaming services besides YouTube under its “unlimited web” plan, Manjoo considered it a product designed to disappoint users excited for 4G.

MetroPCS’s TV commercial series (from 2010 to 2011) features two Indians “Ranjit” played by veteran actor Anjul Nigam and “Chad” who make fun of American popular culture, which received mixed reviews. Many Indians and Americans found so that it is in bad taste and offensive, or even racist. (Due to the controversy, the campaign ended in late 2011 and was replaced with a brand new campaign slogan, “Everybody’s moving to Metro”.)

Using the T-Mobile merger, MetroPCS began a national push, running ads together with the tagline “Period Power”. Even though the ads are designed to show that there were no hidden fees in its prepaid plans, many users of social media marketing took to a different meaning of “Period Power”, thinking of a woman’s menstrual period as opposed to cellphone plans. The ads were still running since January 2014 inspite of the negative attention on social websites.